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Case Study — Logistics

A Logistics Company in Malaysia — RM6.10 Cost Per Lead

Testing the same offer across two language audiences — not just two ad creatives — found a 43% cost gap and where the real winner was.

~RM1,700
Ad Spend
281
WhatsApp Enquiries
RM6.10
Cost Per Lead
Their CPL
RM6.10
Market Average
~RM20
Gap
69%+ below

Test Across Audience, Not Just Creative

Two campaigns ran the same offer to two different language audiences. Rather than assuming one message fits everyone, we tested both against each other.

Primary language campaign
RM5.23
Secondary language campaign
RM7.48
Market average
~RM20

The primary-language campaign came in at RM5.23 per enquiry and carried 61% of all enquiries; the secondary-language campaign, while still comfortably under market at RM7.48, cost 43% more. That gap is the optimization story — not a bad ad, just the wrong emphasis for that audience.

Ad frequency stayed at 1.91× — a genuinely fresh account, with real room to scale the winning campaign before any sign of fatigue.

How

1

Test

The same offer tested across both language audiences to find which one actually converts cheaper.

2

Optimize

Weekly monitoring surfaced the 43% cost gap between the two audiences early.

3

Scale

Budget weighted toward the winning audience, while the other gets fresh creative to close the gap.

References available on request.

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